SOLUTIONS

CALL CENTERS

We offer call center solutions running on IP backbone call relay and network management. Kontak One\'s termination services enable call centers to focus on their key business strategies while leaving call switching and network expansion concerns to Kontak One\'s flexible platforms.

Through Kontak One\'s quality termination and origination, call centers once linked to our managed backbone have access to our scalable platforms on our network enabling you to quickly ramp up; thereby enhancing your customer satisfaction. Days have gone by when a call center with a need of additional E1s or T1s had to wait for months for getting these additional circuits provisioned. Hassle free expansion of your circuits with minimum wait time is a reality to us. Whether it\'s a host of voice applications, send and receive faxes or predictive dialers, we fulfill all your communication needs.

We grant competitive pricing for popular outsourcing destination in the USA, Europe and Asia.

Call Centers no longer need to house expensive infrastructures for servicing customers, instead they can rely on BT&T termination services to these countries offered through our customer-designed network capable of handling ten thousand to millions of call signals. In addition, Kontak One can setup local access IDD or international toll-free numbers in various countries for inbound calling.

 

 

 

SMALL MEDIUM BUSINESS

Entrepreneurial corporations and individuals can leverage Kontak One\'s termination services with our fully managed switching facilities. They can improve their revenue streams by offering broadband phone services, PC-to-Phone and other Text/SMS and IDD phone cards existing and potential and billing platforms capable of competitive termination to worldwide destinations with impressive network performance, quick scalability and easy-to-use web-access account management platform.

 

 

HOTELS

The hospitality industry is one of the biggest casualties of the recession. With consumers and corporations alike cutting back on travel, occupancy rates are plummeting. Yet no matter how severe their circumstances, hotels need phone systems. If their old technology starts failing, they have no choice but to replace it.

Kontak One\'s solution can save such hotels a lot of money. it\'s cheaper than buying a whole new IP PBX. Calling costs are also less expensive than with the long-distance services that traditional PBXes use.

The days of expensive hotel phone bills has finally come to an end. When VoIP was launched more and more hotels are now providing broadband Internet service to their customer so as not to be left out. Indeed, Internet telephone use is the next big thing.

With the use of a broadband connection provided by the hotel, users are now able to use Voice over Internet Protocol or VoIP in order to stay connected with their family, friends as well as their office. This sure is good news for those corporate people whose job entails traveling oversea. And considering the rate of long distance calls nowadays especially in most international hotels keeping in decent communication back home is proving to be a challenge. Although most hotels charge their customers when accessing the Internet, the price is still considerably lower than the cost of making just one 10 minute call to the US with the use of the traditional telephony system.